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We're here for you.

Questions, feedback, or just need help getting started โ€” email us and we'll get back to you.

Get in touch

Our team personally reads every email. We typically respond within 24โ€“48 hours.

You can also email us to request account deletion and we'll process it within 7 days.

Frequently asked questions

How do I delete my account and all my data?
Go to Profile โ†’ Account Settings โ†’ Delete Account inside the app. This permanently deletes your account, your baby's profile, and all logs. It cannot be undone. Alternatively, email hello@babymemory.in and we will delete everything within 7 days.
Is my baby's health data safe?
Yes. All data is stored securely in our database (Supabase, SOC 2 certified) and transmitted over HTTPS. We do not sell your data or share it with advertisers. Your baby's data is visible only to you โ€” not to family members, not to us for advertising purposes. See our Privacy Policy for full details.
Why is BabyBrain giving generic answers?
BabyBrain gets smarter the more you log. If you've just started, it has limited data about your baby and may give more general responses. Log consistently for 3โ€“5 days and you'll notice the answers becoming much more specific to your baby's patterns.
How do I add vaccines to the schedule?
The vaccination calendar is automatically populated based on your baby's date of birth using the IAP (Indian Academy of Pediatrics) schedule. Open the Calendar tab and tap on any vaccine to see its due date and mark it as given. If a vaccine is given late, the app will automatically reschedule dependent doses.
I got a new phone โ€” how do I recover my data?
Your data is stored in the cloud, not on your device. Simply download the app on your new phone, sign in with the same email and password, and everything will be restored automatically.
Can I track more than one baby?
Multi-baby support is on our roadmap. For now, each account supports one baby profile. If you need to track a second baby, email us at hello@babymemory.in and we'll work with you.
How do I log something that happened earlier (not right now)?
When adding a log, tap the time shown at the top of the log form. You can set any time in the past using the time offset chips (15 min ago, 30 min ago, 1 hr ago, etc.) or set a custom time manually.